Operational Excellence Virtual Boot Camp
January 28-29, 2021

DRIVING QUALITY IMPROVEMENT
Lean Thinking. Process Improvement. Change Management

Developed by JCPH
Winner, 2020 Institutional Leadership in Quality Award


OpX Boot Camp Program Overview
Day 1: Overview and application of core improvement strategies and tools

Day 2: Driving Change -- Using tools, strategies, and techniques

Post Course Mentoring and Support:
Registration includes mentored conversations with course faculty to support and guide your improvement projects and initiatives.

Participants will Learn to:

  • Apply Lean thinking, process improvement, and change management strategies in a healthcare setting
  • Build high-performing teams to facilitate change and become a more effective leader.
  • Develop strategies to evaluate and address operational improvements within a healthcare setting
  • Integrate quality, safety, and transformation / change management tools


Course Highlights:

  • Attendees will receive a Complimentary copy of the newly released Lean Healthcare, Second Edition: A Practical Guide for Executing Lean Improvements with Real-World Case Studies, by Dennis Delisle, ScD, FACHE, Course Director

  • On demand access to online course content available for 6-months post program

  • Optimized for online learning, the program uses multiple exercises to apply the learned concepts and tools to a process and to evaluate their impact

Pricing, Registration and Additional Information:

Individual Registration:
$2,000 per person

Group rate (3+ from same org):
$1,700 per person

Who Should Attend:

Physicians, nurses, therapists, finance, information services, imaging, pharmacy, service line leaders and others

Questions? Contact melissa.horowitz@jefferson.edu