Join Representatives of Over 100 Organizations Attending the National Health Care Ratings Summit
  • A Hybrid Conference and Internet Event
  • Hosted by The Leapfrog Group
  • December 6 - 7, 2017
  • Hyatt Regency Crystal City, Arlington, VA
  • Online in your own office or home live via the Internet with 24/7 access for six months
Phone: 800-503-7382

- SAVE UP TO $300 -
Register by Friday, November 10, 2017 and save up to $300.
Click here to register.

  • Abington Jefferson Health
  • Adventist Health System
  • Advocate Health Care
  • Aetna
  • Alera Group
  • American Institute of Research
  • Amino
  • Aon
  • Beebe Healthcare
  • Beth Israel Deaconess Hospital-Plymouth
  • Betsy Lehman Center for Patient Safety
  • Bridgton and Rumford Hospitals
  • California Hospital Association
  • Capital Health
  • CarePoint Health
  • CarePoint Health- Christ Hospital
  • CarePoint Health-Bayonne Medical Center
  • Castle Connolly Medical Ltd
  • Center for Health Journalism
  • Centers for Medicare and Medicaid Services
  • Children's National Health System
  • CHRISTUS Mother Frances Hospital
  • Cigna
  • Clarkson University School of Business
  • CMS
  • Colorado Business Group on Health
  • Colquitt Regional Medical Center
  • Consumer Reports
  • Consumer's Advancing Patient Safety
  • Consumer's Checkbook
  • Dept. of Medicaid Services
  • DHG Healthcare
  • Down East Community Hospital
  • EHCO - The Electronic Hand Hygiene Compliance Organization
  • Erie County Medical Center
  • Exeter Hospital
  • Fl Hospital Carrollwood
  • Florida Health Care Coalition
  • Florida Hospital Carrollwood
  • Florida Hospital North Pinellas
  • Franklin Memorial Hospital
  • Franklin Memorial Hospital/Western Maine Health
  • Freeman Health System
  • GetWellNetwork
  • Grand Rounds
  • Greater Baltimore Medical Center
  • Greater Philadelphia Business Coalition on Health
  • GSN/ Game Show Network
  • Hackensack Meridian Health
  • Harvard T.H. Chan School of Public Health
  • HCA Gulf Coast Division
  • HCA Healthcare
  • Health Action Council
  • Health Net
  • Healthcare Finance News
  • Healthgrades
  • HPCI
  • IBM Watson Health
  • Inspira Health Network
  • Inspira Medcial center Vineland
  • Inspira Medical Center: Vineland/Elmer
  • J.D. Power
  • Johns Hopkins All Children's Hospital
  • Johns Hopkins Unviersity School of Medicine
  • Kaiser Foundation Hospitals and Health Plan, Norther California, Kaiser Permanente
  • Kaiser Health News
  • Lehigh Valley Business Coalition on Healthcare
  • Lehigh Valley Health Network
  • LifePoint Health
  • LincolnHealth
  • Lockheed Martin
  • Loma Linda University Children's Hospital
  • Maine Health Management Coalition
  • Maryland Health Care Commission
  • Massachusetts General Hospital
  • MedStar Health
  • MedStar St. Mary's Hospital
  • Memorial Hospital Miramar
  • Memphis Business Group on Health
  • Mercy Health System
  • Mercy Hospital St. Louis
  • Methodist Health System
  • Midwest Business Group on Health
  • Mothers Against Medical Error and Consumers Advancing Patient Safety
  • National Accreta Foundation
  • National Alliance of Healthcare Purchaser Coalitions
  • National Committee for Quality Assurance
  • National Quality Forum
  • Nemours Children's Health System
  • Northeast Business Group on Health
  • Pacific Business Group on Health
  • Patients’ View Institute
  • Pennsylavania State University
  • Piedmont Healthcare
  • Press Ganey
  • Quality and Safety First
  • Rapides Regional Medical Center
  • Rollins Brook Community Hospital
  • Saint Mary's Regional Medical Center
  • Sally Welborn Consulting
  • Severn Trent Services
  • Smyth County Community Hospital
  • Southeastern Regional Medical Center
  • St. Clair Hospital
  • St. Dominic Hospital
  • St. Luke's Health System (Boise)
  • St. Mary's Medical Center
  • Stanford University Center for Advanced Study of the Behavioral Sciences
  • State of Tennessee
  • Steward - holy Family Hospital
  • Summit Health
  • Sutter Maternity & Surgery Center
  • Temecula Valley Hospital
  • The Alliance
  • The Economic Alliance for Michigan
  • The Leapfrog Group
  • UNH School of Law/Institute for Health Policy and Practice
  • Universal Health Services
  • University of California, Davis
  • University of Maryland, Baltimore Washington Medical Center
  • UPMC
  • UPMC Wolff Center
  • US News and World Report
  • USA Today
  • Virginia Mason Medical Center
  • Weill Cornell Medicine
  • WellDoc
  • Wyoming Business Coalition on Health

WASHINGTON, DC USA -- ACCOUNTABLE CARE UPDATE NEWS SERVICE™ -- NOVEMBER 1, 2017: The National Health Care Ratings Summit,, will be held December 6 - 7, 2017 at the Hyatt Regency Crystal City in Arlington, VA.


David Goldhill, MA
President and Chief Executive Officer, GSN (Game Show Network), Author, Catastrophic Care: How American Health Care Killed my Father – and How We Can Fix It, Santa Monica, CA

Arnold Milstein, MPH, MD
Clinical Excellence Research Center Director and Professor of Medicine, Center for Advanced Study of the Behavioral Sciences, Stanford University, San Francisco, CA

Robert Pearl, MD
Author, Mistreated: Why We Think We're Getting Good Health Care—and Why We're Usually Wrong; Former Chief Executive Officer, The Permanente Medical Group, Oakland, CA

Beth Daley Ullem, MBA
President, Quality and Safety First, Newport Beach, CA


Leah Binder, MA, MGA
President and Chief Executive Officer, The Leapfrog Group, Washington, DC

John J. Connolly, EdD
President and Chief Executive Officer, Castle Connolly Medical Ltd., publisher of America's Top Doctors®, New York, NY

Ben Harder
Chief of Health Analysis, US News & World Reports, Washington, DC

Robert Krughoff, JD
President, Consumer's Checkbook, Washington, DC

Lisa McGiffert
Project Director, Safe Patient Project, Consumer Reports, Austin, TX

David Vivero
Co-founder and Chief Executive Officer, Amino, San Francisco, CA

Bill Wyatt, PhD
Vice President, Data Science, Healthgrades, Denver, CO

Jayne O'Donnell, MBA
Healthcare Policy Reporter, USA Today, Washington, DC (Moderator)

  • A Deep Dive into the Leapfrog Hospital Survey and Leapfrog Hospital Safety Grade
  • Best Practices for Communicating Ratings to Engage the Public

  • Leah Binder, MA, MGA Welcome
  • Arnold Milstein, MPH, MD Keynote
  • Robert Pearl, MD Keynote
  • Health Care Raters Roundtable
  • Other Industries' Use of Ratings
  • Panel: Using Ratings for Quality Improvement
  • Panel: Leading With Transparency: A Purchaser Perspective on the Future of Health Care
  • How Accurate Are Patient Reported Ratings?
  • The Next Horizon in Measurement
  • Challenges and Opportunities in Health Plan Ratings
  • Challenges and Opportunities for Hospitals' and Health Systems' Use of Ratings
  • Is the Patient Voice Heard in Health Care Ratings?
  • Recent Evidence on What Works in Effective Public Reporting: Findings from AHRQ-Sponsored Research
  • Are Ratings Important to Payment Reform?
  • Designing Ratings to Engage Consumers
  • Should Physicians Use Ratings for Marketing?


Matthew Austin, PhD
Assistant Professor, Anesthesiology and Critical Care Medicine Faculty, Armstrong Institute for Patient Safety and Quality, Johns Hopkins University School of Medicine, Baltimore, MD

Marleece Barber, MD
Director of Health, Wellness, and Employee Health and Life Insurance Benefits and Chief Medical Officer, Lockheed Martin, Chevy Chase, MD

Helen Burstin, MD, MPH, FACP
Chief Scientific Officer, National Quality Forum, Washington, DC

Robert Cherry, MD, MS, FACS, FACHE
Chief Medical and Quality Officer, UCLA Health System, Los Angeles, CA

Barbara Crawford, MS, RN, NEA-BC
Vice President for Quality and Regulatory Services, Behavioral Health Services, and Performance Improvement, Kaiser Foundation Hospitals and Health Plan, Northern California, Kaiser Permanente, San Francisco, CA

Missy Danforth
Vice President of Health Care Ratings, The Leapfrog Group, Washington, DC

“e-Patient Dave” deBronkart
Author and Patient Engagement Advocate, Boston, MA

Karen Drenkard, PhD, RN
Senior Vice President, Chief Clinical and Nursing Officer, GetWellNetwork, Bethesda, MD

Yevgeniy Feyman
Co-author of “Yelp for Health: Using the Wisdom of Crowds to Find High-Quality Hospitals,” Senior Research Analyst, Harvard T.H. Chan School of Public Health, Adjunct Fellow, Manhattan Institute, Cambridge, MA

Kate Goodrich, MD, MHS
Chief Medical Officer and Director, Center for Clinical Standards and Quality, Centers for Medicare and Medicaid Services, Baltimore, MD

Leigh Hamby, MD
Chief Medical Officer, Piedmont Healthcare, Atlanta, GA

Helen Haskell, MA
President, Mothers Against Medical Error and Consumers Advancing Patient Safety, Columbia, SC

Judy Hearn
Director of Strategic Initiatives, Midwest Business Group on Health, Chicago, IL

David Hopkins, PhD
Senior Advisor, Pacific Business Group on Health, San Francisco, CA (Moderator)

Steve Horner, RN, BSN, MBA
Vice President, Clinical Analytics, HCA Healthcare, Nashville, TN

John W. Huppertz, PhD
Associate Professor and Chair, MBA Program in Healthcare Management, Clarkson University School of Business, Potsdam, NY

Ken Knight, CPA
Partner, Assurance, DHG Healthcare, Washington, DC

Stephen Lawless, MD, MBA
Senior Vice President and Chief Clinical Officer, Nemours Children's Health System, Wilmington, DE

Pat Mastors
Executive Director, Co-Founder, Patients' View Institute, Providence, RI (Moderator)

James Merlino, MD
President and Chief Medical Officer, Strategic Consulting Division, Press Ganey, Richfield, OH

Erica Mobley
Director of Communications and Development, The Leapfrog Group, Washington, DC

Valerie Monet
Senior Director, Health Insurance Practice, J.D. Power, Detroit, MI

Peggy O'Kane
President, National Committee for Quality Assurance, Washington, DC

Laurel Pickering, MPH
Chief Revenue Officer, WellDoc; Chair, Board of Directors, The Leapfrog Group, New York, NY

Patrick Romano, MD, MPH
Professor of General Medicine and Pediatrics, School of Medicine, University of California, Davis, Davis, CA

Sue Sheridan, MBA, MIM, DHL
Cofounder of Consumers Advancing Patient Safety, Boise, ID

Yunfeng Shi, PhD
Lead Author of “Is Anyone Paying Attention to Physician Report Cards? The Impact of Increased Availability on Consumers' Awareness and Use of Physician Quality Information,” Assistant Professor, Department of Health Policy and Administration, Pennsylvania State University, University Park, PA

Shoshanna Sofaer, DrPH, MPH
Director, Strategic Research Planning, Health Policy Research, American Institute of Research, New York, NY

Michael Thompson
President and Chief Executive Officer, National Alliance of Healthcare Purchaser Coalitions, Washington, DC

Cristie Travis
Chief Executive Officer, Memphis Business Group on Health, Memphis, TN

Sally Welborn
Consultant, Sally Welborn Consulting; Former Senior Vice President, Global Benefits, Walmart, San Francisco, CA

Isis Zambrana
Associate Vice President & Chief Quality Officer, Quality and Patient Safety, Jackson Health System, Miami, FL

John Zern
Chief Executive Officer, Global Health and Benefits, Aon, Chicago, IL

Click here to view the brochure.

The Summit will bring together purchasers, providers, payers and consumer advocates to explore best practices for engaging consumers in using health care ratings effectively, as well as strategies for providers that use ratings for improvement. Speakers include leaders of the ratings agencies themselves as well as quality measurement experts, health system leaders, purchasing executives from Fortune 100 companies and disruptors driving positive change.






On Thursday, December 7 starting at 5:30pm the Leapfrog Group will host its Annual Top Hospital Awards Reception and Dinner. This event is designed to honor the highest achieving hospitals on the Leapfrog Hospital Survey that have earned its prestigious Top Hospital designation. Proceeds from the dinner help to support Leapfrog's mission. All 2017 Top Hospitals will receive one complimentary registration.

In addition, Leapfrog is partnering once again with the Patients’ View Institute ( to present the annual Patients’ View Impact and Partner in Healing Awards -- the only national awards that honor the power of one patient’s story to impact health care for the better.

Click here for sponsorship opportunities.

Click here to register.


Accounting Professionals: Approved for up to 15.75 NASBA CPE credits.

Physicians: Approved for 15.75 AMA PRA Category 1 Credits.

Click here for more information.

The Health Care Ratings Summit is now offering a limited number of partial and full Tuition Scholarships to qualifying representatives of local, state and federal government, consumer advocate organizations, safety net providers, academics, students and health services research organizations.

Click here for more information.


Tweet using #HCRatingsSummit

Simply register, travel to the conference city and attend in person.

Pros: subject matter immersion; professional networking opportunities; faculty interaction

Watch the conference in live streaming video over the Internet and at your convenience at any time 24/7 for the six months following the event.

The archived conference includes speaker videos and coordinated PowerPoint presentations.

Pros: Live digital feed and 24/7 Internet access for next six months; Accessible in office, at home or anywhere worldwide with Internet access; Avoid travel expense and hassle; No time away from the office


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For Summit registration information, visit, email, or call 800-503-7382.

For sponsorship and exhibit information, visit, or contact Justin Sorensen, Exhibit Manager, at 206-452-0609 phone, 206-319-5303 fax, or