Research has shown a positive association between patient experience and improved patient outcomes. Provider burnout has been associated with decreased quality, safety, patient experience and productivity.
Leaders at Mayo conducted a study to explore the relationship between patient satisfaction and physician productivity.
In this webinar, Dr. Thomas Howell dives into the results of a study using data from Press Ganey patient satisfaction surveys and a secondary analysis of patient satisfaction scores related to continuous years of service.
Join us for Dr. Howell's presentation and a conversation with healthcare quality and safety expert, Dr. Mary R. Cooper.
Thomas Howell, MD, MS
Assistant Medical Director, Patient Experience, MCHS Medical Director, Patient Experience, Mayo Clinic
|
Mary R. Cooper, MD, JD
Program Director, HQS and OpX, Jefferson College of Population Health, Chief Quality Officer, Connecticut Hospital Association
|
Register Now!
This webinar is free and open to all, you are welcome to share this with your network.
Contact PHLS@Jefferson.edu with any questions and/or to be added to the email list.
|
